Chat With Us

Bonus & Promotions

  • Can you transfer First deposit deposit bonus to my new account? Down Arrow

    The first deposit bonus is account specific and cannot be transferred to another account.

  • What if the the bonus amount is not credited to my account? Down Arrow

    There could be some delay in the disbursement of the bonus, however, the bonus amount will surely be credited to your account.

    Note: The bonuses are disbursed in chunks, please check "Bonus details" in the "Hamburger menu" to know more. 

  • What is a Bonus? Down Arrow

    The bonus is additional promotional cash that you can earn while playing cash games on RummyCircle. To claim a bonus you need to make a successful deposit using the respective promo code, & then use it to play cash games.

    Note: The bonuses are disbursed in chunks, please check "Bonus details" in the "Hamburger menu" to know more.

  • Can I withdraw my Bonus earnings? Down Arrow

    Yes, you can withdraw your Bonus earnings to your bank account if you're KYC & PAN verified.

  • How can I avail a Bonus? Down Arrow

    To access a Bonus, simply apply the designated promo code from the promotions page when you make a successful deposit. Please refer to the bonus terms and conditions for precise details.

  • What happens if the Promo code is used but Bonus is not received? Down Arrow

    Go to 'My Account' section & click on the 'Bonus Details' section to check if you have received the Bonus. 

  • Can I use Bonus to play/join Tournaments? Down Arrow

    The availability of using a Bonus to play or join tournaments may depend on the specific terms and conditions of the Bonus.

    In many cases, Bonuses can be used for various purposes, including participating in tournaments. However, some Bonuses might be restricted to specific game types or cash games only.

    To know for sure whether you can use the Bonus to play or join tournaments, check the Bonus terms and conditions, as well as the tournament rules on RummyCircle. If there's any uncertainty, you can also reach out to the customer support of the platform for clarification.

  • Where can I find the Bonus amount I have earned? Down Arrow

    You can find the Bonus amount disbursed in the top status bar. You can also find the Bonus amount you have successfully earned in the 'My Account' section.

  • Where can I find the details of Bonus offers? Down Arrow

    You can find the relevant information on the Promotions page, under the Bonus section. 

    You can click here for more details. 

  • What are the different types of Bonuses? Down Arrow

    There are numerous bonuses that are offered on RummyCircle. You can find all of those on the Promotions tab. Find 'Bonuses' on the left navigation panel.

  • What is the validity of a Bonus?/ When does a Bonus expire? Down Arrow

    Generally, Bonuses come with an expiration date, which means they are only valid for a certain period after being credited to your account. If you don't use the Bonus within the specified validity period, it may expire, and you could lose the opportunity to utilize it.

    To know the exact validity period of a Bonus, you can refer to the Bonus terms and conditions. It's crucial to be aware of the validity to ensure you make the most of the Bonus before it expires.

See more

Looking for more help?

Haven't found what you're looking for Down Arrow
Call Us
Phone Icon Call us on +91 7738188831
Contact Grievance Officer