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  3. Legality & Game play

Legality & Game play

  • What will happen to the tournament I already registered for Down Arrow

    If it involves real money, it stands canceled. Refunds, if applicable, will be processed per our Game Cancellation Settlement Policy.

  • Did I do something illegal by playing on your platform earlier Down Arrow

    No. There was no illegality in playing real-money games of skill on our platform before the Act was passed in August 2025.

  • Can I withdraw the bonus and the promotion amount credited in my wallet Down Arrow

    No, bonuses and promo cash are non-withdrawable.

  • What will happen to the ongoing bonus in my account Down Arrow

    Ongoing bonuses are non-withdrawable and will lapse.

  • What will happen to my loyalty points and reward points Down Arrow

    Loyalty points and rewards related to cash play will no longer hold value.

  • What will happen to the tournament I already registered for Down Arrow

    If it involves real money, it stands canceled. Refunds, if applicable, will be processed per our Game Cancellation Settlement Policy.

  • What will happen to the tickets that I’ve already won Down Arrow

    Tickets related to cash games will no longer be valid.

  • Will I get my TDS certificate which is pending Down Arrow

    Yes, TDS certificates will continue to be issued as per statutory timelines.

  • Can I download my GST invoice Down Arrow

    Yes, GST invoices for past transactions will remain available for download.

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